Practice Management

Anne Grieve (f)

Practice Manager

Alison Heron (f)

Operations Manager 


Katie Brown (f)

Practice Lead

Joanne Little (f)

The admin staff provide support to our Clinical Staff on a daily basis. They may act as a chaperone if the clinician or patient requests this.

They have a wide variety of tasks to deal with which includes:

  • Answering phone calls
  • Booking / rearranging appointments
  • Referrals
  • Summarising patients records
  • Scanning hospital documents / other documents onto patient notes
  • Prescription queries
  • Patient invites i.e. Long Term Condition / Cervical Screening / Immunisations
  • Arrange Home Visit requests
  • Contacting hospitals for information i.e. Discharge letters / Medication changes / Test results
Helen Shields

Prescription technician 

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